Do you have a subscription program?
At this time, we do not have a subscription based program. We shall notify all of our patrons when this feature is enabled in our store.
How do I know the water temperature is right?
While temperature is easy to determine if you have a thermometer, how can you tell without one? The easiest trick is the boil-and-wait method below. Keep in mind these are just guidelines and not a guarantee! Hot water (75⁰C - 80⁰C): Let the boiled water sit for about 5 minutes before use. Near-boiling (90⁰C - 95⁰C): While brewing, use the water as soon as it reaches its brewing temperature.
What are your accepted payment methods?
We accept payments through PayPal, PayPal credit, credit/debit cards of VISA, MASTERCARD, MAESTRO, DISCOVER, JCB, Diners Club and AMEX Credit cards.
Do you offer gift wrapping?
No, we do not offer gift wrapping services.
Do you offer gift certificates?
Yes, we offer Gift Certificates for any amount between $30 and $100.
Which Harvest Teas do you use in your blends?
All our premium blends are made of a variety of garden-fresh, superior quality teas from their native region. We only procure these teas during their respective harvest seasons, which differ according to the tea type, origin, season etc. The First Flush tea is harvested at the beginning of spring during March to Mid/late April. Second flush is a pre summer flush and is available between mid May till end June. Standard Flush period is from July to mid October. Procuring these teas during their specific harvest periods means that we get their PRIME flavor, character, and freshness.
How many cups of tea are made from a 125gm/4.4oz pack?
A 125 gram or 4.4oz pack of our loose-leaf can yield approximately 50 cups of tea.
Is ordering on your site secure?
At Unmesh Global, we respect and protect the security and privacy of our customers with utmost sincerity. All information we collect is protected against any unauthorised access and release. Our virtual store is protected by our service provider, Bigcommerce is ISO/IEC 27001:2013 & PCI DSS 3.2, Level 1 certified, and protected by multiple security layers like firewalls, file integrity scanners, and intrusion detection. Our payment gateway service provider is Level 1 PCI compliant. All card payments are processed through Braintree (powered by PayPal) and PayPal.
Can tea be reheated?
Tea should not be reheated. It spoils the original level of VFC (volatile flavor components) antioxidants and essential oils. In case the duration has been within 15 minutes of preparation, it can be consumed but its taste and flavor would be less and unappealing. Once tea is added with sugar or milk and left for more than half an hour, it would lead to bacterial degeneration. If your tea has been sitting for several hours, it is better just to pour it out and prepare a fresh batch, especially if this is green tea or white tea.